Florida Association of Health Underwriters


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Company Name: FBMC Benefits Management, Inc.
Position: Account Manager II
Location: Tallahassee, FL


Summary:

The Account Manager II is accountable for the overall management of Client Services for specified Clients, responsible for renewal of the contract, increasing revenue, and expanding the business relationship with the sale of new services to the Client. The Account Manager II directs and coordinates the activities of Client Management Teams for selected Clients.  The primary focus is to ensure client satisfaction.  The major functions include the deployment, monitoring, managing, negotiating of Client contracts, supporting documents, and processes; may also include development of Annual Reports, Customer Satisfaction Surveys, and Performance Standards and Guarantees (PS&Gs) for Clients, monitoring PS&G results and reporting; analysis and communication of Client/customer satisfaction levels; and establishment and implementation of Company-wide Client management teams.  The Account Manager II may also be responsible for supervising staff.

Duties:
  • Responsible for ensuring that all contractual responsibilities are engaged and managed, ensuring Client satisfaction.
  • Identifies opportunities to build and strengthen the relationship with the client and for renewal of the contract, increasing revenue, and expanding the business relationship with the sale of new services to the Client.
  • Accountable for the overall management of services and contractual commitments for the client. The primary focus is to ensure Client satisfaction.
  • Directs and coordinates the activities of Client Management Teams for assigned Clients.
  • Negotiates and develops Performance Standards and Guarantees (PS&Gs) for new Clients, monitors PS&G results and reporting; analysis and communication of Client/Customer satisfaction levels; and establishment and implementation of Company-wide Client management teams.
  • Under the direction of an Account Executive, prepares team and Client revenue budgets, establishes fiscal controls, authorizes and monitors expenditures.
  • Under the direction of an Account Executive, leads strategy and negotiation teams for Client RFPs, renewals and expansion.
  • Under the direction of an Account Executive, presents and negotiates contracts, RFPs, renewals, and expansion.

Please click here for more information or to apply.


Company Name: Benezon
Position: FT/PT Employee Healthcare Advocate
Location: Remote - work from home


Benezon Healthcare Advocacy is here to connect clients, brokers, distribution partners and members with education, solutions and support across the healthcare spectrum. Our goal is to return the individual to the focal point, as it should be, with integrity, transparency and efficiency. We provide outstanding engagement services including concierge advocacy, telemedicine and a comprehensive one-stop benefits app as a hub to our communication programming.

We are currently seeking qualified candidates for Healthcare Advocate positions. Work remotely, from the comfort of your own home, with a quickly-growing company that offers flexible hours and a friendly work environment. Monday through Friday full-time and part-time positions are available.
 
This position will serve as a dedicated Subject Matter Expert and liaison for members looking for resolution regarding billing, enrollment issues, benefit questions, claims issues, and more. The goal of this position is to receive member calls, assess member needs, and find a resolution in a timely manner.

Essential Duties and Responsibilities:

The following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  • Deliver timely service, resource support and professional counsel to members.
  • Serve as intermediary between members, carriers, and healthcare professionals in resolving member care problems.
  • Describe and interpret healthcare procedures and policies to members.
  • Document progress in the appropriate Benezon systems.
  • Stay abreast of insurance industry trends and pursuit of continuing education.

Required Skills and Competencies:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor's degree that is business related/or equivalent education and related training.
  • Has a thorough knowledge of employee benefits insurance (3-5 years of experience preferred).
  • Holding a health insurance license(s) is a PLUS.

For more information about Benezon, go to benezon.com

IF INTERESTED, PLEASE CONTACT US AT:

Julian Lago           
President
Benezon LLC            
561-262-4499 (c)       
julian@benezon.com

Bart Sheeler
CEO
Benezon LLC
513.823.1466 (c)
bart@benezon.com





WOULD YOU LIKE TO POST A JOB?

PRICING: Job openings posted for 60 days for $50 for FAHU Members or $99 for Non-members.  For more information or to post your job ad, please contact Dave Sherrill at fahu@fahu.org.



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